Entreprenuership Essay Example | Topics and Well Written Essays - 250 words - 1

Entreprenuership - Essay ExampleSimilarly, customers are issued with thank you messages, letters and even phone calls. Therefore, this makes a soulfulness to feel valued and an important member of the business (Kivetz, Urminsky and Zheng, 2006). Also, such sell outlets provided an environment conducive to me, and this attracted my attention. The sales people were customer friendly and they always approach each and every customer with the right put out in a right way. However, Wal-Mart or Supervalu have the strategy of bringing back the lost sheep.These mart retail outlets provided extraordinary customer services. All their products were delivered on time, and they ensure that they meet their deadline. The most important matter is that they deliver zero-defect product, and they also have an outstanding people who stretch their services. They have complaints procedure whereby customers can shopping center their dissatisfaction about the retail outlet. Additionally, after receiv ing complaints, they act on them promptly by issuing a letter of apology or call their customers, and also making follow-up actions.Lastly, the three retail outlets always suffice to customers concern. For example, there was a time when the products from most groceries were too expensive to most customers. The real thing they did was to offer a discount. Therefore, such kind of services to customers made me pick Wal-Mart, Whole Foods and Supervalu over other groceries retail outlets.Kivetz, Ran, Oleg Urminsky, and Yuhuang Zheng. The goal-gradient hypothesis resurrected Purchase acceleration, illusionary goal progress, and customer retention. Journal of Marketing Research 43.1 (2006)